Frequently Asked Questions
1. What areas do you cover?
We currently provide services across London, Essex and Kent, including nearby towns and local authority clients within these areas. Please contact us to confirm if we cover your location.
2. Do you bring your own cleaning supplies and equipment?
Yes, our team arrives fully equipped with professional-grade, eco-friendly cleaning products and equipment, no need to supply anything.
3. Are your cleaners insured and DBS-checked?
Absolutely. All BrightNest Cleaning staff are fully insured, DBS-checked, and trained to deliver a respectful and professional service, especially in social care settings.
4. What is included in a move-in/move-out clean?
This service includes a full deep clean of the property: kitchens, bathrooms, floors, inside cabinets and appliances, skirting boards, and more. It's designed to meet landlord and letting agent standards.
5. Can you provide cleaning for care homes or supported living facilities?
Simply fill out our online form, email us at hello@brightnestcleaningservices.co.uk, or call +44 7438 846 466. We’ll ask a few quick questions and provide a no-obligation quote.
6. How do I request a quote or book a service?
Yes, our team arrives fully equipped with professional-grade, eco-friendly cleaning products and equipment, no need to supply anything.
7. Are your cleaners insured and DBS-checked?
Absolutely. All BrightNest Cleaning staff are fully insured, DBS-checked, and trained to deliver a respectful and professional service, especially in social care settings.
8. What is included in a move-in/move-out clean?
This service includes a full deep clean of the property—kitchens, bathrooms, floors, inside cabinets and appliances, skirting boards, and more. It's designed to meet landlord and letting agent standards.
9. Do you clean serviced apartments?
Yes, we offer professional cleaning for serviced apartments, including full turnaround cleans, linen changes, and restocking of essentials like toiletries, towels, and kitchen items; ensuring your property is always guest-ready.